Profile

Commercial underwriting professional with deep experience supporting high-growth tech clients, now pivoting toward product, operations, and customer-centric roles where industry knowledge and digital thinking intersect. Known for aligning stakeholders, improving workflows, and delivering pragmatic solutions that balance risk and commercial goals. Brings a strong foundation in cross-functional collaboration, technical insight, and a continuous learning mindset.

Experience

March 2022 – May 2025
Development Underwriter | Hiscox | Dublin, Ireland

  • Oversaw €4M+ annual premium across mainly Cyber, Tech PI, and Property risks, tailoring coverage for high-growth digital clients in dynamic sectors.

  • Translated technical risk exposures (ransomware, cloud liability, downtime) into actionable pricing and portfolio decisions.

  • Partnered with pricing, claims, and IT to co-develop smarter risk triage tooling; contributed to internal automation discussions.

  • Designed onboarding materials and mentored underwriters, increasing team readiness and underwriting consistency.

  • Supported process redesigns to reduce quote turnaround time and improve policy accuracy.

September 2019 – March 2022
Graduate Program Associate | Zurich Insurance | Dublin, Ireland

  • Completed cross-functional rotation across underwriting, analytics, and regulatory teams with Agile exposure.

  • Developed dashboarding tools (Excel, Tableau) to support decision-making and business performance tracking.

  • Led CICA compliance documentation overhaul across legal, ops, and product—improving auditability and knowledge retention.

  • Contributed to Agile squads focused on improving workflow transparency and reporting accuracy


Professional Development

  • Digital Product Management | June 2025 | Coursera / University of Virginia Darden School of Business

  • Accredited Product Advisor (APA) | Sept 2023 | Atlantic Technological University


EDUCATION

  • Bachelor of Business Studies (Hons) (2.1) | Nov 2018 | Dublin City University

  • Leaving Certificate (480pts) | June 2014 | Wesley College, Dublin


Activities

Insurtech trends | Digital workflows | Fitness | Product strategy | Continuous learning